CANCELLATION
8-Hour Cancellation policy FOR SMALL GROUPS: If you have reserved your place in a class and fail to cancel 8 hours in advance of the class, you will be charged or forfeit a session for that class. That being said, we understand emergencies happen, so please keep the line of communication open with our staff via text or phone
24 HOUR CANCELLATION POLICY FOR PRIVATE TRAINING SESSION: 24 Hour notice is required to cancel a training session, otherwise you will be charged for that session. You shall be considered a “No Show” and charged a session if you are more than 10 minutes late for your scheduled appointment.
Late Cancel Policy: If you are more than 5 minutes late for your class, you will forfeit your spot to another member on the wait list and incur the Late Cancel charge/Forfeit a session for that class. You must be on time to class to properly stretch and warm-up prior to engaging in a Code Green Fitness Workout class. No entry will be permitted into class after 10 minutes from the scheduled start time.
14-Day Membership Cancellation Policy: Members may cancel at any time for any reason; however, we must have a written cancellation request, using the cancellation request form available at the studio, at least 14 days prior to your next bill cycle.